Privacy Policy
Company: CreateTheSite Inc. (“CreateTheSite”, “we”, “us”, “our”)
Website: https://CreateTheSite.com
Location: Gilbert, Arizona, USA
Effective / Last Updated: September 9, 2025
1. Overview
This Privacy Policy explains how CreateTheSite collects, uses, discloses, and protects information when you visit CreateTheSite.com or use our services. We serve customers worldwide and are committed to transparent data practices. By using our site or services, you consent to this Policy.
2. Information We Collect
2.1 Information You Provide
- Account & Contact: name, email, phone, billing address, login credentials.
- Payment: payment method details (processed via our merchant provider, ClickBank).
- Business/Branding: business name, logo, brand colors/styles, industry, target audience demographics, and other marketing inputs to deliver design/hosting and content services.
- Content & Communications: messages sent via forms, email, chat; survey or promo submissions.
2.2 Information Collected Automatically
- Usage & Device Data: IP address, browser/device type, operating system, pages viewed, referring/exit pages, timestamps, and general (non-precise) location derived from IP.
- Cookies & Similar Tech: identifiers and activity data used for site functionality, analytics, and performance (see Section 4).
2.3 Information from Third Parties
- Service Providers & Partners: limited data to prevent fraud, process payments, or deliver services.
- Public Sources: business details publicly available (e.g., your company website) to tailor services.
3. How We Use Information
- Provide Services: deliver all-in-one web design & hosting, VIP customization, and article-writing packages; set up and maintain accounts; process orders via ClickBank.
- Communicate: account notices, invoices, project updates, and customer support; with consent, send marketing messages (you may unsubscribe anytime).
- Improve & Personalize: analyze engagement to enhance UX, content, performance, and security.
- Security & Fraud Prevention: detect, investigate, and prevent fraudulent or unauthorized activity.
- Legal Compliance: meet tax, accounting, and other legal obligations; respond to lawful requests.
4. Cookies & Tracking
We use cookies and similar technologies to operate our site, remember preferences, and understand how users engage with our content.
- Essential Cookies: login sessions, preference storage, core functionality.
- Analytics Cookies: measure traffic, pages viewed, and user flows to improve our site.
- Third-Party Cookies: embedded services (e.g., media, social) may set their own cookies per their policies.
You can control cookies via your browser settings. Disabling certain cookies may impact functionality.
5. Data Sharing & Transfers
- No Sale of Personal Information: we do not sell your personal data.
- Service Providers: we share data with trusted vendors solely to operate our business and deliver services (e.g., ClickBank for payment processing; hosting/domain providers; email & support tools; analytics).
- Legal: to comply with law, enforce our terms, or protect rights, safety, and security.
- Business Transfers: as part of a merger, acquisition, or asset sale (with notice as required).
- With Your Consent: when you ask us to connect third-party services (e.g., professional email solutions).
6. Data Retention
We retain personal information for as long as needed to provide services, maintain accounts, fulfill legal/ tax requirements, resolve disputes, and secure our systems. When no longer necessary, we delete or de-identify data.
7. Your Rights (GDPR/CCPA and Other Laws)
General Rights. Depending on your location, you may have the right to:
- Access, obtain a copy of, or correct your personal data.
- Request deletion of your data (subject to legal obligations).
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications.
CCPA (California): California residents may request to know, access, and delete personal information and not be discriminated against for exercising rights. We do not sell personal information.
GDPR (EEA/UK): You may exercise rights to access, rectification, erasure, restriction, portability, and objection; you may also lodge a complaint with your supervisory authority.
How to Exercise: You can request deletion and manage your data via your client dashboard. For additional requests, contact us (Section 12). We will verify and respond within applicable legal timelines.
8. Children’s Privacy
Our services are intended for users aged 18+. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.
9. Data Security
We employ administrative, technical, and physical safeguards (e.g., encryption in transit, access controls, secure infrastructure) to protect personal data. However, no method of transmission or storage is 100% secure. You use the site at your own risk, and we encourage strong passwords and safe account practices.
10. International Data Transfers
We are based in the United States and may process data in the U.S. and other countries. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) for cross-border transfers to protect your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the website or services after changes take effect constitutes acceptance of the updated Policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, please contact:
- Email: support@createthesite.com
- Mail: CreateTheSite Inc., Gilbert, Arizona, USA
You may also submit a deletion request and manage certain privacy preferences directly from your client dashboard.